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Authors: A. Akbari, Francesca Carrieri and A. Malkhozov

Publication: The Review of Financial Studies, Volume 35, Issue 1, January 2022, Pages 394鈥437

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Classified as: Francesca Carrieri, Finance (T), Desautels 22
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Published on: 23 Mar 2022

Authors: Nad猫ge Levallet and Yolande E. Chan

Publication: European Journal of Information Systems, Forthcoming

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Classified as: Yolande E. Chan, Information Systems
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Published on: 17 Mar 2022

Authors: Maxime C. Cohen and Renyu Zhang

Publication: Production and Operations Management, Forthcoming

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Classified as: Maxime Cohen, Operations Management (T), Bensadoun School of Retail Management, Desautels 22, Sustainability, Sustainability (R), Production & Operations Management
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Published on: 17 Mar 2022

Authors: Yuanyuan Wu and Paola Perez-Aleman

Publication: Journal of Small Business and Entrepreneurship, Forthcoming ()

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Classified as: Paola Perez-Aleman, Strategy and Organization (T)
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Published on: 16 Mar 2022

Authors: Alain Pinsonneault and Inmyung Choi

Publication: European Journal of Information Systems, Forthcoming

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Classified as: Alain Pinsonneault, Information Systems (T)
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Published on: 16 Mar 2022

Authors: Chenxuan Hou and Emine Sarig枚ll眉

Publication: Journal of Retailing and Consumer Services, Volume 65, March 2022, Article 102894

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Classified as: Emine Sarigollu, Marketing (T), Sustainability, Sustainability (R)
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Published on: 16 Mar 2022

Authors: M. Alley, M. Biggs, Rim Hariss, C. Herrmann, M.L. Li, and G. Perakis

Publication:

Manufacturing & Service Operations Management, Forthcoming
Articles in Advance, pp. 1-18, February 2022

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Classified as: Rim Hariss, Operations Management (T)
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Published on: 16 Mar 2022

Authors: Robert S. Nason and J. Bothello

Publication: Academy of Management Review, Forthcoming

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Classified as: Robert Nason, Strategy and Organization (T)
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Published on: 16 Mar 2022

Congratulations to Nancy J. Adler,聽Professor Emeritus of Organizational Behavior,聽winner of the聽2021 Emerald Literati Award聽for Outstanding Author Contribution聽for聽鈥淲hen Arrogance Kills聽Humility Becomes Our Most Powerful Form of Leadership鈥

Classified as: Nancy Adler, Organizational Behaviour
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Published on: 16 Mar 2022

Authors: Filippo Dall'Olio and Demetrios Vakratsas

Publication: Journal of Marketing, Forthcoming, first published online as EXPRESS: January 7, 2022

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Classified as: Demetrios Vakratsas, Marketing (T), Desautels 22, Journal of Marketing
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Published on: 16 Mar 2022

Authors: Warut Khern-am-nuai, M.J. Hashim, Alain Pinsonneault, W. Yang and N. Li

Publication: Information Systems Research, Forthcoming

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Classified as: Desautels 22, Warut Khern-am-nuai, Alain Pinsonneault, Information Systems (T)
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Published on: 24 Feb 2022

A long wait in a crowded environment can feel like a special kind of purgatory for those waiting their turn, yet front-line workers often bear the brunt of the public鈥檚 frustrations. Nurses, restaurant staff, call centre agents and other staff who deal directly with the public in high-stress environments are often mistreated. Known as 鈥渙utsider mistreatment,鈥 this can range from incivility to full-on abuse, increasing the risk of depression, anxiety, substance use disorders, and other challenges.

Classified as: Jean-Nicolas Reyt, Organizational Behaviour (T)
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Published on: 21 Feb 2022

Authors: Mikko Ketokivi and Saku Mantere

Publication: Journal of Operations Management, Volume 67, Issue 6, September 2021, Pages 755 鈥 776.

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Classified as: Saku Mantere, Strategy and Organization (T), Desautels 22
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Published on: 15 Feb 2022

Authors: Paolo V. Leone, Saku Mantere and Samer Faraj

Publication: Academy of Management Review, Volume 46, Issue 4, October 2021, Pages 725鈥749.

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Classified as: Paolo V Leone, Saku Mantere, Samer Faraj, Strategy and Organization (T)
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Published on: 15 Feb 2022

Authors: Lorenzo Frangi, Anthony C. Masi, and B茅n茅dicte Poirier

Publication: Work, Employment and Society, Forthcoming

Abstract:

Classified as: Anthony Masi, Organizational Behaviour
Category:
Published on: 27 Jan 2022

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