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With e-commerce here to stay, dynamic pricing algorithms are adjusting what individual consumers pay for their items online using a complex system of price comparisons and purchase histories. In a new episode of the podcast "In Machines We Trust,鈥� produced by MIT Technology Review, Professor Maxime Cohen recommends clearer regulations for data collection to better protect the privacy and fair pricing experience of consumers.

Whether you are looking to begin an MBA or delve deeper into the world of finance, retail or analytics, when considering a graduate degree there are four main things to look at: what you learn, who you learn it from, who you learn it with, and who else has learned it. In other words, the curriculum, the faculty, your classmates, and the alumni.

According to Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, investing in smart technologies may help retailers profit in the long-term despite a steep upfront cost. In a pandemic world, frictionless alternatives to face-to-face interactions prioritize consumer safety, which could lead to increased brand loyalty and in-person browsing.

Eric Bosco, the head of business development and partnerships at MITACS, provides recommendations for solving the current labour shortage in Quebec. He cites the Bensadoun School of Retail Management鈥檚 new Retail Innovation Laboratory as an essential partner in encouraging and supporting innovation within local companies.

Throughout the pandemic, in-store technologies like price-check kiosks and self-checkout have created a more convenient shopping experience for consumers and provided retailers with greater access to valuable data on shopping habits. But consumers are concerned about privacy, and retailers may not have the necessary resources to purchase and upkeep in-store tech.

Retail experts like Charles de Brabant, Executive Director at the Bensadoun School of Retail Management, are signaling the rise of revenge shopping, a phenomenon describing how consumers purchase more for pleasure as retailers re-open their doors to the public. Clothing retail will see a particular uptick in sales, de Brabant predicts, along with home decoration and renovation. But consumer behaviour continues to evolve in response to the pandemic, and retailers must be ready to adapt to budget, time, and safety concerns.

As national borders and business doors open once again, retail experts are taking a careful look at how this newfound freedom and mobility impacts consumer behaviour. According to Anwar White, Program Director of the Master of Management in Retailing, many retailers are concerned about how to bring customers back in-store in a time when online shopping is becoming an increasingly convenient and reliable option. On the other hand, he says, some shoppers miss the old days just enough to set foot in-store for a more traditional shopping experience.