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Le Self Study-Workbook for Health & Social Services Professionals : Module 2 Triage Nurses a été conçu à des fins de formation linguistique en anglais langue professionnelle.Ìý La nature même de l'ouvrage fait en sorte que l'information s'y trouvant n'est disponible qu'en anglais.
Ce cahier et les documents vidéo et audio qui l’accompagnentÌývous proposent une variété de scénarios reproduisant des situations types que vivent quotidiennement des infirmiers et infirmières de triage avec leurs clients. Les apprenants qui visionnent les vidéos, écoutent les documents audio et effectuent les exercices du Cahier apprendront à utiliser les termes anglais appropriés qui leur permettront :
- de faire en anglais une évaluation rapide du problème, tout en mettant le client à l’aise;
- Ìýde faire le bilan de son problème;
- Ìýde poser des questions pour identifierÌýles symptômes du client;
- Ìýd’expliquer au client ce qu’ilsÌýsont en train de faire;
- Ìýde formuler des questions plus spécifiques pour compléter le bilan de santé du client;
- Ìýde discuter avec un client anxieux, timide ou renfermé.
Workbook Overview
Unit I - What Brings You Here?
Functions |
Ìý- Making an initial assessment of the medical problem Ìý- Asking follow-up questions Ìý- Putting patients at ease Ìý- Practising, listening to, reading and asking questions using vocabulary related to injury, earache, common cold and thrombosis |
Listening |
Ìý- To a dialogue for general comprehension and details Ìý- To typical questions a triage nurse asks Ìý- To short interactions between the patient and the nurse Ìý- To and pronouncing words ending in "s" and "es" Ìý- To and pronouncing two-part verbs, an ER visit and typical triage questions |
Vocabulary |
Ìý- Two-part verbs Ìý- Sport injuries Ìý- Pain Ìý- Earache problems Ìý- Thrombosis Ìý- Vital signs Ìý- Common cold |
Grammar |
Ìý- Basic questions with "to be" Ìý- "Wh" questions using "do" and "does" Ìý- Simple present, present continuous Ìý- Distinctions between tenses Ìý- Possessive forms |
Cultural Notes |
Ìý- Putting patients at ease |
Communication Strategies and Tactics |
Ìý |
Unit II - How Long Have You Had This Problem?
Functions |
Ìý- Taking a brief history of the medical problem Ìý- Understanding how long the problem has been going on Ìý- Reflecting on the basic questioning process Ìý- Formulating basic triage questions for breastfeeding, dizziness, headache and head trauma Ìý- Practising, listening to, reading and asking questions using vocabulary relqted to breasfeeding, dizziness, migraine, head injury and body parts |
Listening |
Ìý- To a dialogue for general comprehension and details Ìý- To and pronouncing titles and breasfeeding vocabulary Ìý- To and pronouncing words ending in "ed" |
Vocabulary |
Ìý- Breasfeeding problems Ìý- Dizziness problems Ìý- Headaches problems Ìý- Eye injuries Ìý- Medical specialists Ìý- Body parts and the five senses |
Grammar |
Ìý - "Wh" questions using "did" Ìý- Time expressions Ìý- Simple past, present prfect and present perfect continuous tenses Ìý- Distinctions among tenses |
Cultural Notes |
Ìý- Using titles Ìý- Talking about the body |
Communication Strategies and Tactics |
Ìý- Hypothesis testing for a clearer understanding |
Unit III - How Would You Rate Your Symptoms?
Functions |
Ìý- Focusing on how patients describe their symptoms Ìý- Soliciting information from patients in relation to symptoms Ìý- Practising, listening to, reading and asking questions using vocabulary for pain and its degrees of intensity Ìý- formulating basic triage questions for respiratory and infectious disease problems Ìý- Using slang and euphemistic terminology to describe symptoms Ìý- Asking for clarification Ìý- Making suggestions and giving instructions |
Listening |
Ìý- To a dialogue for general comprehension and details Ìý- To sample questions Ìý- To short interactions between the patient Ìý- To a reading of a case history describing pneumonia Ìý- To the pronunciation of words of pain and their related degrees of intensity Ìý- to and pronouncing minimal pairs |
Vocabulary |
Ìý- Pain - abdominal and respiratory Ìý- Degrees of pain Ìý- Respiratory problems Ìý- Abdominal problems Ìý- Gastro Ìý- Tuberculosis Ìý- Pneumonia Ìý- Slang terms Ìý- Euphemisms Ìý- Idioms Ìý- Disabilities Ìý- Politically correct terminology Ìý- False cognates Ìý- Vulgar terms to avoid Ìý- Acronyms and abbreviations |
Grammar |
Ìý- "Wh" questions in all tenses Ìý- Conditional sentences Ìý- Modal auxiliairies, present and future Ìý- Comparative and superlative adjectives |
Cultural Notes |
Ìý- Using nice words and professional words Ìý- Avoiding bad words Ìý- Using words with dignity |
Communication Strategies and Tactics |
Ìý- Asking for clarifications Ìý- Making suggestions Ìý- Giving instructions Ìý- Understanding degrees of obligation |
Unit IV - When Did It Start?
Functions |
Ìý- Formulating triage questions for dermatological, endocrine and psychosocial problems Ìý- Identifying types of triage questions Ìý- Practising, listening to, reading, speaking, and asking questions using vocabulary and idioms related to dermatological, endocrine, psychosocial and emotional problems Ìý- Making subjective and objective observations |
Listening |
Ìý- To a dialogue for general comprehension and details Ìý- To sample questions Ìý- To the pronunciation of dermatological, endocrine, emotional and idiomatic vocabularies Ìý- To, repeating and playing the nurse's role Ìý- To and pronouncing "ch" words |
Vocabulary |
Ìý- Skin conditions Ìý- Endocrine problems Ìý- Psychosocial problems Ìý- Emotional words Ìý- Idioms that express psychological distress |
Grammar |
Ìý- Distinction between simple past and past continuous tenses Ìý- Past tenses and time clauses |
Cultural Notes |
Ìý- Accomodating diversities |
Communication Strategies and Tactics |
Ìý |
Unit V - What Do We Do Now?
Functions |
Ìý- Looking at what to say in the final stages of triage Ìý- Identifying and expressing empathy Ìý- Reviewing questioning protocols related to suicide Ìý- Analyzing nurse-patient interaction in sensitive situations Ìý- Responding to emotional patients Ìý- Closing triage conversation with patients |
Listening |
Ìý- To a dialogue for general comprehension and details Ìý- To sample questions Ìý- to identify specific phrases of empathy Ìý- To fill in longer stretches of discourse Ìý- To several ways to end a conversation Ìý- To and practising word stress |
Vocabulary |
Ìý- Negative emotions Ìý- Idioms including "teen speak" Ìý- Illnesses such as STIs, genitourinary infections, abnormal uterine bleeding, depression and suicide, myocardial infarction Ìý- Medical terms Ìý- Hospital departments |
Grammar |
Ìý- Modal "can" Ìý- Future forms Ìý- Imperatives |
Cultural Notes |
Ìý- Teen speak |
Communication Strategies and Tactics |
Ìý - Ending conversation with verbal and non-verbal cues |
Examples of videos from the DVD and exercises available in the workbook
Unit I - What Brings You Here?
Grammar at a Glance: Present Tenses Chart 1 [.pdf]
Practice With "Do" or "Does" Questions [.pdf]
Grammar Tips - "Wh" Questions: Forms and Meaning [.pdf]
2_an_earache.m4v
Video - An Earache
Ìý
An Earache [.pdf]
Cultural Note: Putting Patients at Ease [.pdf]
Crossword [.pdf]
Unit V - What Do We do Now?
2_stis.m4v
Video - STIs
Ìý
STIs [.pdf]
Ìý
À venir: Exercices additionnels liés à des thèmes présentés dans le cahier.