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Event

ITM 340 - ITSM Problem Management

Thursday, May 2, 2024 13:30to15:00

NOTE: These sessions are available ONLY to IT Services Units.

Target Audience:聽All IT Services staff.
Prerequisites:听狈辞苍别.
Duration: 1.5 hours
Course format:听奥辞谤办蝉丑辞辫

聽(Choose the session that best fits your schedule)

Description:聽This course provides an overview of the problem management process in ServiceNow, explaining what Problem Management is and how to create and resolve a problem in ServiceNow.

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