Program Requirements
This graduate certificate is designed for practising health care professionals who want to acquire leadership skills to pursue a career in management or for managers and administrators who wish to upgrade their business and management knowledge for a senior management role. Focus is on the current changes and challenges in health systems across Canada, such as new funding models, evolving organizational changes, human resource challenges, financial sustainability, and greater demand for integration. A problem-based approach to teaching and learning will be taken, whereby students identify a real workplace operational problem and apply the theoretical concepts they learn to analyze and apply innovative and practical solutions.
Required Courses (9 credits)
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CACC 520 Accounting for Management (3 credits)
Overview
Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Cohen, Thierry (Fall) Cohen, Thierry (Winter) Parent, Kevin Paul; Zowall, Hanna; Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CMS2 533 Lean Operations and Performance Management in Health Services (3 credits)
Overview
Management Science (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide 鈥渙utside of the box鈥� solutions to resolve process issues and improve quality, cost and delivery of healthcare services.
Terms: Winter 2016
Instructors: Levesque, Yvan (Winter)
Corequisite: CHLC 500.
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CPL2 532 Leading Change (3 credits)
Overview
Policy : Leading and managing change issues, including the leader as a change agent and the change process itself. Various models of change and change leadership will be reviewed, as well as follower reluctance or resistance to change and strategies that leaders can use to gain follower commitment.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Saggers, Robert E (Fall) Hunter, James Beatty; Saggers, Robert E; Chasse, Andrew (Winter) Hunter, James Beatty (Summer)
Complementary Courses (6 credits)
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CGM2 510 Project Management: Tools & Techniques (3 credits)
Overview
Management : Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Kamel, Michael Ezzat; Farha, Shadi (Fall) Farha, Shadi; Kamel, Michael Ezzat (Winter) Chasse, Andrew (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
**In addition to Monday classes there will be three Saturday classes held on Saturday May 7, 28 and July 16 from 9:00am to 12:00pm.
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CHLC 580 Health Services Management Field Project (3 credits)
Overview
Health Care : Students will work on team projects and apply the knowledge and skills gained through the program to solve a real workplace problem. The project could be in a service (health care, education, banking/insurance, etc.), logistics or manufacturing organization.
Terms: This course is not scheduled for the 2015-2016 academic year.
Instructors: There are no professors associated with this course for the 2015-2016 academic year.
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CHLC 590 Topics in Health Care (3 credits)
Overview
Health Care : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.
Terms: This course is not scheduled for the 2015-2016 academic year.
Instructors: There are no professors associated with this course for the 2015-2016 academic year.
Prerequisite: CHLC 500
Note: Content will vary from year to year.
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CORG 553 Employee and Labour Relations (3 credits)
Overview
Organizational Behaviour : Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.
Terms: Fall 2015, Winter 2016
Instructors: Westgate, Chantal (Fall) Westgate, Chantal (Winter)
Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.
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CORG 556 Managing and Engaging Teamwork (3 credits)
Overview
Organizational Behaviour : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.
Terms: Winter 2016
Instructors: Brosseau, Ann (Winter)
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CPL2 510 Communication and Networking Skills (3 credits)
Overview
Policy : This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.
Terms: Fall 2015, Winter 2016, Summer 2016
Instructors: Callaway, Yvonne (Fall) Walsh, Brendan (Winter) Pitts, Charles (Summer)
**In addition to Wednesday classes there will be three Friday classes held on Friday May 13, 20 and June 3 from 18:00 to 21:00.