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Program Requirements

The Certificate in Health and Social Services Management will provide learners with an integrated base of management knowledge in the field of health and social services. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria.

Note: The external corequisite course CMSC 000 must be taken prior to taking CACC 220.

Corequisite CEUs to the program are not included in the total credit requirement for the program.

Corequisite (12 CE Units)

• CMSC 000 Foundations of Mathematics (12 CE units) *

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Management Science (CCE) : First-degree equations and applied word problems, polynomials, factoring, fractions, exponents, roots and radicals, inequalities, quadratic equations and functions, composite and inverse functions, arithmetic and geometric sequences and series.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Chouha, Paul; Tomberg, Artour (Fall) Chouha, Paul (Winter) Lau, Hang (Summer)

  • $300.00

* or the Exemption by Examination Test

Required Courses (30 Credits)

• CACC 220 Accounting Concepts for Managers (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Accountancy : This course covers concepts in managerial and financial accounting, develops an understanding of cost behaviour, budgeting and financial statements, and provides practice in financial decision-making skills.

  Terms: Winter 2018

  Instructors: Lapointe, Deirdre; Cohen, Thierry (Winter)

  • Prerequisite(s): CMSC 000

  • Restriction(s): Not open to students who have taken MGCR 211.

• CGMG 210 Fundamentals of Project Management (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Hernandez, Miguel (Fall) Farha, Shadi; Abbott, Robert William (Winter) Chasse, Andrew (Summer)

  • Restrictions: Open to students currently in a program. Not open to Special Students.

  • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.

• CHLC 351 Foundations of Health and Social Services Systems (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.

  Terms: Fall 2017

  Instructors: Robinson, Beverley (Fall)

• CHLC 401 Evaluation of Health and Social Services (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.

  Terms: Fall 2017

  Instructors: Levesque, Yvan (Fall)

  • Prerequisite: CHLC 351

• CHLC 410 Fundamentals of Health and Social Services Info Systems (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.

  Terms: Fall 2017

  Instructors: Zowall, Hanna (Fall)

  • Corequisite: CHLC 351.

• CHLC 415 Foundations of Legal & Ethical Aspects (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Health Care : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Brodeur, Joanne (Fall) Guay, Helene (Winter) Brodeur, Joanne (Summer)

  • Corequisite: CHLC 351.

• CPRL 221 Professional Communication and Networking (3 credits)

  Offered by: Career & Professional Develop (School of Continuing Studies)

  Overview

  Public Relations : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Walsh, Brendan; Delorme, Bruno; Malo, Katherine (Fall) Callaway, Yvonne (Winter) Walsh, Brendan (Summer)

• MGCR 222 Introduction to Organizational Behaviour (3 credits)

  Offered by: Management (Desautels Faculty of Management)

  Overview

  Management Core : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Westgate, Chantal; Jaeger, Alfred M; Sepinwall, Sharyn; Sharma, Maya; Sylvain, Nathalie-Michele (Fall) Westgate, Chantal; Sharma, Maya; Malo, Katherine; Al Hajj, Raghid; Banerjee, Mallika (Winter) Banerjee, Mallika; Westgate, Chantal (Summer)

  • Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors

• ORGB 420 Managing Organizational Teams (3 credits)

  Offered by: Management (Desautels Faculty of Management)

  Overview

  Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.

  Terms: Fall 2017, Winter 2018, Summer 2018

  Instructors: Di Maulo, Sonia (Fall) Sonberg, Melissa (Winter) Westgate, Chantal (Summer)

  • Prerequisite: MGCR 222

  • Continuing Studies: requirement for I.C.B.

• ORGB 421 Managing Organizational Change (3 credits)

  Offered by: Management (Desautels Faculty of Management)

  Overview

  Organizational Behaviour : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.

  Terms: Winter 2018

  Instructors: Campbell, Elizabeth; Diaz, Karen K; Westgate, Chantal (Winter)

  • Prerequisite: MGCR 222

  • Continuing Studies: this course cannot be taken for credit if ORGB 522 was already completed