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CMS2 533 Lean Operations and Performance Management in Health Services (3 credits)

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Note: This is the 2018鈥�2019 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .

Offered by: Career & Professional Develop (School of Continuing Studies)

Overview

Management Science (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide 鈥渙utside of the box鈥� solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

Terms: Winter 2019, Summer 2019, Fall 2018

Instructors: Therrien, Serge; Levesque, Yvan (Winter) Therrien, Serge; Levesque, Yvan (Summer) Levesque, Yvan (Fall)

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