³ÉÈËVRÊÓƵ

1:ÌýIn order to access EMF resources, the following must be setup:

a) Two-Factor Authentication (2FA)

• 2FA is required for many services and is mandatory for VPN
• /itsupport/2fa-setup

b) ³ÉÈËVRÊÓƵ VPN

• /itsupport/vpn

Ìý

If there are issues setting up 2FA/VPN, students should contact ³ÉÈËVRÊÓƵ Central IT services for support directly:

• itsupport [at] mcgill.ca
• 514-398-3398
• /itsupport/servicedesk-about

2:ÌýSoftware access on EMF workstations

• If students have access to install/run software (i.e. freeware or free student versions), it is highly recommended it is installed on their personal workstation.
• For softwares that cannot be installed (i.e. licensed softwares) and have been already approved/installed on the EMF workstations, please proceed with the steps for EMF RDP access

* Note: Some softwares may only be installed in certain workstations/labs

3:ÌýRDP to EMF workstation

• Ensure you are properly connected to ³ÉÈËVRÊÓƵ VPN
• To find/access an available EMF workstation to RDP to, please visit:

** You may need to open the above link in an incognito/private window or tab

Select an EMF lab that you should have access to:

General Access labs (for ALL EMF users):

FDA2, MDHG15, TR4, TR5

Restricted labs:

MC021 (FSAE)

Ìý

a) The selected lab will show a list of available workstations

• Choose an available workstation and click on ‘C´Ç²Ô²Ô±ð³¦³Ù’

b) Save the .rdp file (i.e. on your desktop on your personal computer)

• Double click (or run) the .rdp file to initiate the RDP session

c) A publisher warning message may appear. Click ‘C´Ç²Ô²Ô±ð³¦³Ù’ to continue

--> Enter your ³ÉÈËVRÊÓƵ username/password

Ìý

* Please consult the EMF workstation availability RDP site each time you need to RDP

*ÌýWorkstation(s) you accessed previously may not be available

** If using an operating system other than Windows 10 (e.g. macOS, Linux) you must install a compatible RDP client for your operating system

--> Once RDP session is finished, you must sign out (Do Not Disconnect your session)

• Right click on the Start Menu icon --> Sign out --> Sign out

RDP policies on EMF workstations:

1. If a user has disconnected their EMF RDP session (not signed out properly)

• After 15 minutes, their session will be logged off.
• Any unsaved work will be lost

Ìý

2. If an EMF RDP session is connected but idle (no activity) for more than 15 minutes

• A system message will warn the user their session has been idle for too long and will be disconnected
• * User can press any key to remain active during the 2-minute warning message
• If still idle, session will be disconnected and then #1) above applies

Ìý

3. For any active EMF RDP sessions that stays connected for longer than 12 hours

• Session will be disconnected and any unsaved work will be lost

Ìý

EMF workstation reboot for maintenance

* EMF workstations have weekly reboots for maintenance (TUES at 4:00am or 4:30am).

** If still logged during maintenance period any unsaved files will be lost.