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PATIENT RIGHTS

Patients' Rights

Code of Ethics

The Neuro as part of the ³ÉÈËVRÊÓƵ Health Centre (MUHC) is guided by the Code of Ethics. The Code of Ethics reflects the values and beliefs of the hospital and its staff, and covers the guiding principals of mutual respect, privacy, promoting open communication, preserving confidentiality and access to health information, informed care and treatment decision making, access to health information, and providing care in a compassionate and responsible manner.Ìý

Ombudsman

Phone: 514-934-1934, extension 22223

The NeuroÌýhas an ombudsman to assist patients and their families by investigating and helping to resolve complaints or areas of dissatisfaction. Patients and families should first discuss their concerns with members of their healthcare team, but if the issue cannot be resolved, they are invited to contact the office of the ombudsman.

Read more about the

Patients' Committee

The MUHC Users' (Patients’) Committee is a group of elected volunteers dedicated to helping people who seek care and services at the four MUHC hospital sites, as well as at the CHSLD Camille Lefebvre long-term-care facility.

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Learn more about COVID-19

Phone Directory

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514 398-1900

514 934-1934 ext. 81900

In-Patient Room Locator

514-398-1900

Intensive Care Unit (ICU)

514 398-1921

514 934-1934 ext. 81921

Neurological Day Centre

514 398-1986

514 934-1934 ext. 81986

Neuro Patient Resource Centre

514 398-5358

514 934-1934 ext. 85358

Neurosurgery

514-398-5146
514 934-1934 ext. 85146

Pre-Admission Clinic

514-398-1529

Social Services Department

514 934-1934 ext. 44194

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In-Patient Units

3rd Floor Neurosciences

514 398-1987

514 398-1983

514 398-1988

514 934-1934 ext. 81987
514 934-1934 ext. 81983
514 934-1934 ext. 81988

4th Floor, North-East

514 398-1985

514 934-1934 ext. 81985

4th Floor, South

514 398-1984

514 934-1934 ext. 81984

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The Neuro Cares Fund: We are here to help

The Neuro Cares Fund provides financial support for those in need by helping cover the unexpected expenses of being diagnosed with a neurological illness. Open to all hospitalized patients. Please contact your social worker to see if you qualify.

For more information, call 514-934-1934 x44194.

The Neuro logoÌý³ÉÈËVRÊÓƵ logo

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The Neuro (Montreal Neurological Institute-Hospital)Ìýis a bilingual academic healthcare institution. We are aÌý³ÉÈËVRÊÓƵ research and teaching institute; delivering high-quality patient care, as part of the Neuroscience Mission of the ³ÉÈËVRÊÓƵ Health Centre.ÌýWe areÌýproud to be a Killam Institution, supported by the Killam Trusts.

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