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New Student Questions

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We’re here to help you get the answers you need.ÌýÌý

Navigating services at a large university can sometimes feel like a maze. While we strive to provide comprehensive support, it's important to know that there isn't one office that can answer every kind of question.

To get you the fastest and most accurate answers possible, we've compiled a list of common topics and the offices responsible for addressing them. This way, you can directly reach out to the experts for specialized assistance.

If you can't find the info you're looking for, don't hesitate to email the Science Office of Undergraduate Student Advising (SOUSA). We can be reached at newstudentadvising.science [at] mcgill.ca. We'll be happy to provide guidance or refer you to the right place.

For questions about:

Office/Unit to contact

Website and contact info

  • Academic advising
  • Understanding your degree and programs
  • Foundation Program requirements (previously referred to as "Freshman Program")
  • Preparing for course selection and registration
  • Advanced standing and transfer credits
  • Science Placement Exams

Science Office of Undergraduate Student Advising (SOUSA)

While the B.A. & Sc. degree is offered jointly by the Faculty of Science and the Faculty of Arts, student affairs and academic advising for the degree are administered in the Faculty of Science.

SOUSA is, therefore, the academic advising office for B.A.& Sc. students. Our primary responsibility is to assist you with degree planning and help you navigate university policies and make informed academic choices.

We are also happy to refer you to the correct office if you are having trouble finding what you need.

Website

newstsudentadvising.science [at] mcgill.ca (Email)

  • Conditions of your admissions offer
  • Deadline to accept your offer
  • Deferring your admissions
  • Submitting final transcripts/admission documents
  • Submitting legal documents
  • Tuition and fees
  • ³ÉÈËVRÊÓƵ ID cards
  • Proof of enrolment letters

Service Point

Service Point is your central point of contact for help with administrative services.

Website

Contact Service Point by phone,  web form,  in-person appointment or virtual appointment.

  • Merit-based scholarships
  • Need-based financial aid
  • Quebec, Canada and US student aid
  • Work Study Program
Scholarships and Student Aid

Website

Phone and email

  • Immigration documents (what is needed and how to apply)
  • International Health Insurance Plan
  • Arrival and clearing customs
  • Pre-arrival webinars
International Student Services

Website

Phone and email

  • Residence options, photos and costs
  • Application process
  • Meal plans
  • Support for students looking for off-campus housing (i.e. renting an apartment)
Student Housing

Website

Phone and email

  • Physical and academic accommodations
  • Eligibility for academic accommodations

Student Accessibility and Achievement

Website

access.achieve [at] mcgill.ca (Email)

Phone: (514) 398-3744

  • Planning your arrival in Montreal and at ³ÉÈËVRÊÓƵ
  • Orientation and Frosh
  • Planning your healthcare (health plans, services, prescription medication renewal once in Quebec, etc.)
Campus Life and Engagement

Website

Email, phone and social media

  • Virtual tours (with live student host)
  • Campus tours
  • Talk with a ³ÉÈËVRÊÓƵ student
Welcome Center (Enrolment Services)

Book a tour or service

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