Note: This is the 2019–2020 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .
Program Requirements
The Certificate in Health and Social Services Management will provide learners with an integrated base of management knowledge in the field of health and social services. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria.
Note: The external corequisite course CMSC 000 must be taken prior to taking CACC 220.
Corequisite courses to the program are not included in the total credit requirement for the program.
Corequisite (0 Credits)
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CMSC 000 Foundations of Mathematics *
Overview
Management Science (CCE) : First-degree equations and applied word problems, polynomials, factoring, fractions, exponents, roots and radicals, inequalities, quadratic equations and functions, composite and inverse functions, arithmetic and geometric sequences and series.
Terms: Fall 2019, Winter 2020, Summer 2020
Instructors: Chouha, Paul (Fall) Chouha, Paul (Winter) Causley, Broderick (Summer)
The fee for this course is currently set at $387.01.
The passing grade for this course is B-
* or the Exemption by Examination Test
Required Courses (30 Credits)
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2019, Winter 2020, Summer 2020
Instructors: Gauthier, Sylvain; Abbott, Robert William; Corbeil, Linda (Winter) Gauthier, Sylvain (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.
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CHLC 351 Foundations of Health and Social Services Systems (3 credits)
Overview
Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: This course is not scheduled for the 2019-2020 academic year.
Instructors: There are no professors associated with this course for the 2019-2020 academic year.
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 credits)
Overview
Health Care : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: Fall 2019
Instructors: There are no professors associated with this course for the 2019-2020 academic year.
Corequisite: CHLC 351.
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CORG 225 Foundation of Organizational Behaviour and Administration (3 credits)
Overview
Organizational Behaviour : This course covers diverse theories and applications such as perception, motivation, decision-making, team dynamics, negotiation, conflict management, leadership, and organizational culture. Levels of analysis are on the individual, team and organizational level.
Terms: Fall 2019, Winter 2020, Summer 2020
Instructors: Malo, Katherine; Loon, Loretta; Di Maulo, Sonia; Westgate, Chantal (Fall) Malo, Katherine; Gauvin, Tatiana; Manolson, Sarah Leila (Winter) Malo, Katherine (Summer)
Early opening registration date for CS courses only CS course CORG 225 **In addition to Wednesday classes, there will be one Saturday class held on Saturday, July 16.
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CORG 415 Leading Teams in Organizations (3 credits)
Overview
Organizational Behaviour : An overview of leadership theories and models related to the management of teams in organizational settings. Topics such as team dynamics, underlying factors to successful and ineffective teamwork, strategies for supporting managers in improving team performance and team building will be addressed. In addition, practical strategies and leadership skills for leading teams will be applied and developed.
Terms: This course is not scheduled for the 2019-2020 academic year.
Instructors: There are no professors associated with this course for the 2019-2020 academic year.
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CORG 416 Leading Change in Organizations (3 credits)
Overview
Organizational Behaviour : An overview of theories and models on leading and managing organizational change. Topics such as leaders spearheading change, the change process, preventing and addressing resistance to change, and creating consensus and buy-in will be covered. Change models, theories and techno-structural methods will be applied using contemporary Canadian case studies.
Terms: Winter 2020
Instructors: Sapene, Merling; Vigneault, Claudie; Sylvain, Nathalie-Michele (Winter)
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CPAG 220 Fundamentals of Public Finance, Budgeting and Reporting (3 credits)
Overview
CPAG : Covers public finance; characteristics of budgeting; public funding; basics of fiscal analysis; concepts and terminology in financial reporting; cash management, monitoring and evaluation of budget performance.
Terms: Summer 2020
Instructors: Corbeil, Linda (Summer)
**Restricted registration - under partnership. Departmental approval required.
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CPAG 225 Foundations of Public Regulations and Ethics in Public Sector (3 credits)
Overview
CPAG : Fundamental elements of the Canadian legal system; legal environment of Canadian public administration, law, institutions and processes; principles of public sector ethics; relationship between ethics, accountability and good governance.
Terms: Winter 2020
Instructors: Guay, Helene; Nicholls, Donald; Robinson, Beverley; Gauvin, Tatiana (Winter)
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CPAG 300 Lean Operational Practices in Public Services (3 credits)
Overview
CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.
Terms: Fall 2019, Winter 2020
Instructors: Therrien, Serge (Fall) Therrien, Serge (Winter)
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CPRL 221 Professional Communication and Networking (3 credits)
Overview
Public Relations : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Fall 2019, Winter 2020, Summer 2020
Instructors: Walsh, Brendan (Fall) Walsh, Brendan (Winter) Mosher, Aislinn Mary E (Summer)