成人VR视频

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03: Capitale-Nationale

PROJECT TITLE

Language Training Program, English as a Second Language


AGENCY

Capitale-Nationale

PARTNERS

The Centre hospitalier universitaire de Qu茅bec, the CSSS Qu茅bec-Nord, the CSSS Vieille-Capitale, the CSSS Portneuf, the Institut universitaire en sant茅 mentale de Qu茅bec, the Centre de r茅adaptation Ubald-Villeneuve, the Centre jeunesse de Qu茅bec, l鈥橦么pital Jeffery Hale


OBJECTIVES

The service access objectives are: 1) to increase the human resources available to help guide English-speaking people through the network, particularly with regard to reception, clarifying their needs, defining the most appropriate response, and referring them to an appropriate department and 2) to improve communications and responses to various needs during a clinical intervention. With regard to developing staff skills, the goals are to make staff able to 1) understand requests for help from the English-speaking clientele and 2) respond to the requests made.


NEEDS AND PRIORITIES

In Fall 2010, the Agency identified the training needs of the institutions that make up the Capitale-Nationale region's health and social services network for 2011-2012 and 2012-2013.


STAFF TARGET FOR 2011-2013

Reception (121), Health (375), Social (100)
Total: 596


DESCRIPTION OF PLANNED ACTIVITIES

  • Training activities:
    • Face-to-face teaching in Spring and Fall 2011 and 2012
    • Thirty hours of training per level (1-2-3-4-5-6 and advanced)
    • Planned for 58 groups averaging ten people per group
  • Skill maintenance activities:
    • Telephone Talking Service: 120 minutes per participant (15 minutes per session) with a professor from l鈥橴niversit茅 Laval.
    • Group activities, conversation, watching movies, reading newspapers, etc. Methods to be determined
    • The activities will take place annually after the group training
  • Learner evaluation: A placement test of about 60 questions will be given before the session in the form of an oral interview, either by phone or in person.听 The trainer will perform a grammatical skills test at the start of the training and will administer a five-minute practical exam at mid-session.听 At the end of the session, participants will be required to take written and oral exams.听 These exams will help measure the learner鈥檚 progress between levels.
  • Training materials: The training organization will adapt and use existing materials and also expects to develop original materials. Materials mentioned: grammar book provided by l鈥橴niversit茅 Laval, dialogue and workbooks, manuals produced by 成人VR视频 (health and reception staff).

The courses will take place on the training organization鈥檚 premises.


PARTICIPATION INCENTIVES

The cost of parking permits will be reimbursed.听


TRAINING ORGANIZATION

L鈥橴niversit茅 Laval


BUDGET ALLOCATED FOR 2011-2013: $185,000

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